Sharp DS Secure Remote Assistance
Our Remote Service Tool allows us ‘single use’ access to control your computer and provide the necessary service. By allowing this access, you understand that you may need to supply or enter data relevant to that service request. Your data is strictly confidential and is never recorded by the technician at any stage.
If you agree to these terms, please press the button below, download the tool and run, then give the ID to the technician to begin. Please note – the download will automatically determine your Operating System and download the appropriate file for you to install. If you are on a mobile device the technician will only be able to interact with you, not control the device (iPhone/Samsung etc)
Note: If you have not been contacted directly, please call 4321 0080 before connecting.
If you do not accept the terms of use please email service@sharpds.com.au for a quote to get our technician onsite to assist with your IT issue.